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Terms of


The General Conditions governing the sale of the products presented on this website by Maria Ibáñez (NIF: 48435652-K), established in Avda Cardenal Benlloch, 109 46021 Valencia.


All purchases made in are subject to the following Terms and Conditions and the Law 7 / 1998 of April 13 on General Conditions of Contract. These sales are regulated by Law 34/2002 of 11 July, on Services of the Information Society and Electronic Commerce.


1 - General:


The general conditions of sale apply strictly to all sales of products made in Spain including the Canary and Balearic Islands for, hereinafter "beauty products-online", bound to individuals.


Any order made parapharmacy Online necessarily as an essential, decisive and indispensable, the unqualified acceptance by the user of the General Conditions of Sale Online parapharmacy force the day they perform the appropriate order. In addition, the user acknowledges acceptance of these conditions involve the application of the order to which they relate, and to any subsequent order, except for those cases in which new conditions are brought to its attention by parapharmacy Online. The fact that online beauty products, do not resort at any time to any of these conditions can not be interpreted or equal to renounce recourse to them in the future or the past.


Applicable law and jurisdiction. The interpretation and enforcement of conditions, and all the acts resulting from them, shall be subject to Spanish law, unless there are public policy provisions contrary to it.


The use of the website, online beauty products do not carry mandatory registration of users, unless the user wishes to use the database of articles in which will require you to register covers a basic form. This subscription is subject to the specific conditions.The conditions of access and use of this website is strictly governed by the law and the principle of good faith by committing the user to make good use of the web. Forbidden to commit acts that violate the law, rights or interests of others: the right to privacy, data protection, intellectual property etc.


Online beauty products specifically prohibits the following:

- Perform actions that may damage the website or through it by any means, any damage to systems parapharmacy Online or third parties.

- Without due authorization, any advertising or commercial information, directly or covertly, sending mass mailings (spamming) or sending large messages to block network servers ("mail bombing")

- Online beauty products can be interrupted at any time access to your site if it detects any use contrary to law, good faith or the general conditions.


For a child to make use of our services requires the consent of their parents, guardians or legal representatives. Minors' access to any service is the responsibility of parents, guardians or legal representatives.


2 - User Registration:


If you choose to make a purchase, you must register if you have not already done so. Your data will be in the database, online beauty products and then you can access your account to make new purchases without having to register again. Online beauty products will not send any type of newsletter or information to the user, which does not conform to the provisions of Spanish Law 34/2002 on Information Society and Electronic Commerce. Not be considered as advertising the information sent to customers parapharmacy Online provided its object is to maintain the existing contractual relationship between client and para-online, as well as carrying out the tasks of information, training and other activities of the service that the customer has contracted with the company.


The user is responsible for the accuracy of their data, agreeing not to enter false data and to rectify them if necessary.


3 - Prices:


The prices published on beauty products-online are in Euro and are valid except for typographical errors. All prices include VAT applicable on the date of the order, any change in VAT rate will be applied automatically to the prices of products sold in beauty products Online.


The offers on products sold in beauty products-online will appear in the "Offers" or indicate in the product details and, if not otherwise stated, are valid while displayed on the screen.


4 - Different modes of payment:


When ordering, the customer can freely choose to pay your purchases in beauty products, online through:


- Credit Card.

The credit card fraud is a crime, this company will take legal action against any person making a fraudulent transaction in our online store.


For payments by credit card is debited by the TPV (Terminal Point of Sale) of the Banco Santander, once it is established that the particulars given are correct. This guarantees the total confidentiality of bank data, which are transmitted directly.

- Bank transfer.

Only means of payment, notice of the request at a time, online beauty products that you receive confirmation of payment.

5 - Product:


Tenders from beauty products-online are valid within the limits of available stocks.parapharmacy Online reserves the right to change the product mix according to the constraints imposed by its suppliers.


The photographs, graphics and descriptions of the products offered for sale are only indicative and not binding in any way, online beauty products seller.


6 - Shipping:


Products purchased will be delivered to the person and address listed in the order.

By default, the bills are sent to the email address specified by the customer at the time of his beauty products and will be available for viewing / download in the customer's account (my order).

Saturdays, Sundays and holidays there will be no way out and delivery orders.

However the delay does not imply or cancel the order or any compensation.

An order is considered delivered when the carrier delivers the package or packages to the client and the signs the delivery receipt. The client must check the condition of the goods receipt and indicate any anomalies on the delivery receipt of delivery.

Peninsula and Balearic Islands: 3 business days.

Canary Islands, Ceuta and Melilla: 4 to 5 business days.

Europe: 8 to 10 business days.

Brazil: 15 to 30 days depending on destination.

Other destinations: May vary by country (usually 15 to 45 days).

Check the international postal service alerts here:

View DHL Express service issues for shipments to Europe here:

An order can only be credited once the order has been returned or the transport company has confirmed the loss of the order.

If an order is returned because of an error in the delivery address indicated by the buyer or because the order was not picked up on time from the post office, only the amount corresponding to the products will be refunded, not the price of the shipment.


If the package can not be delivered to the customer's home may be withdrawn from the Post Office in your area, check the information in your tracking number.


For international shipments (outside the EU) we mark packages as "Gift" and indicate a value as low as possible, nevertheless we can not assure that the package is not delayed at customs and taxes can generate in Online parapharmacy no case be liable for such taxes.


7 - Returns and Cancellation Policies


7-1 Return of goods:



This pharmacy office, as established in art. 12 of Royal Decree 870/2013, of 8 November, which regulates the distance sale to the public, through websites, of medicines for human use not subject to medical prescription, may not accept returns of medicines once they have been dispensed and delivered to the customer, except for those medicines that have been supplied in error, do not correspond to the order or have been damaged during transport.

In all cases, returned medicines will be sent for destruction through existing integrated waste management systems.

Our policy, in compliance with current legislation, is to grant the right to return any item purchased parapharmacy Online within 14 days from the date of receipt.


No need to provide any explanation, any item bought at parapharmacy-online, return in its original packaging, sealed and in perfect condition will be accepted without further.


In a period of 2 days of receipt of the return, pharmaceutical-online is committed to a refund.


Before returning, you must notify the customer service department.


If the reason for the return was that the returned item is defective or not consistent with that applied in the order, beauty products, online bear the cost of the return and redelivery. If the reason for return is that the request is not satisfied, we will refund the amount but not shipping or return shipping charges.

No claims are admitted past 15 days after receipt of order.


7-2 Cancellation of order:


If you cancel the order arrives before the goods the customer will not have any expenses. In the event of cancellation after the departure order, the customer will be responsible for shipping and the cost of returning the same order.

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